Shipping

   

 

 

 

1. Deliveries are made utilising DPD or DHL, depending on the destination. 

2. We aim to despatch orders minimum twice weekly. Please allow up to 5 working days for delivery from dispatch, if products are in stock. More for remote destinations. Please allow 7 to 10 working days before contacting us, if you have any queries relating to the delivery. We will advise you of any delay, or if the item is not available, by phone or email, so please check your email box.

3. We will issue a confirmation e-mail to you upon receipt of order. Upon dispatch, a shipment notification, with tracking information, will be sent via email.

4. Shipping charges are calculated by weight and location and will be calculated when you checkout.

5. Any customs charges and/or import duties when shipping to non-EU countries, the customer is to cover these charges.

6. We cannot accept responsibility for any late deliveries due to DPD or DHL.

7. We do NOT ship to PO box addresses. 


Shipping costs are charged at cost, as per the rate card herebelow. We reserve the right to change any advertised shipping rates as and when any changes are made by the shipping companies.

DESTINATIONS AND RATES

WITH DPD
Please note that the DPD charges cover maximum two (2) DELUXE pod boxes or one (1) GRAND pod box.

ESTONIA EUR     4.60
FINLAND
EUR     7.70
SWEDEN
EUR     9.60
POLAND
EUR     7.70
GERMANY
EUR     7.90
AUSTRIA
EUR   10.70
NETHERLANDS EUR   12.80
SLOVENIA
EUR   16.10
BELGIUM, LUXEMBOURG, DENMARK, LITHUANIA
EUR   31.40
FRANCE, ITALY, UNITED KINGDOM,  
SLOVAKIA, CZECH REPUBLIC
EUR   38.20
SPAIN, PORTUGAL, IRELAND, ROMANIA,
BULGARIA; GREECE, HUNGARY
EUR   45.00


WITH DHL
Please note that the weights indicated below are so called dimensional weights.
With DHL, the '-13 kg' it the equivalent of one (1) DELUXE pod box. The '-35 kg' is the equivalent of e.g. one (1) GRAND pod box or two (2) DELUXE pod boxes.

LATVIA   -1 kg
-13 kg
-35 kg
EUR   17.30
EUR   61.70
EUR 130.70
MONACO
-1 kg
-13 kg
-35 kg
EUR   23.80
EUR   81.20
EUR 176.70
CYPRUS, CROATIA, MALTA
  -1 kg
-13 kg
-35 kg
EUR   26.10
EUR   92.00
EUR 202.30
LIECHTENSTEIN, NORWAY,
SWITZERLAND, UKRAINE
-1 kg
-13 kg
-35 kg
EUR   27.10
EUR   80.90
EUR 171.00
ALBANIA, ANDORRA, ARMENIA,
AZERBAJDZJAN, BOSNIA & HERCEGOVINA,
CANARY ISLAND, FAROE ISLANDS, GEORGIA,
GIBRALTAR, GREENLAND, GUERNSEY, JERSEY,
MACEDONIA, MOLDOVA, MONTENEGRO,
RUSSIA, SAN MARINO, SERBIA, TUKEY,
BELARUS
-1 kg
-13 kg
-35 kg
EUR   31.60
EUR   97.50
EUR 207.00
CANADA, MEXICO, USA
-1 kg
-13 kg
-35 kg
EUR   32.70
EUR 102.60
EUR 222.70
AUSTRALIA, CHINA, PHILIPPINES, HONG KONG,
INDIA, JAPAN, KAZAKSTAN, MACAO, MALAYSIA,
NEW ZEELAND, SINGAPORE, SOUTH KOREA,
TADZJIKISTAN, TAIWAN, THAILAND, UZBEKISTAN
  -1 kg
-13 kg
-35 kg
EUR   36.90
EUR 124.10
EUR 270.80
BAHRAIN, EGYPT, UNITED ARAB EMIRATES,
INDONESIA, ISRAEL, JORDAN, KUWAIT, OMAN,
QATAR, SAUDI ARABIA, SOUTH AFRICA
  -1 kg
-13 kg
-35 kg
EUR   40.40
EUR 131.20
EUR 283.30
AFGHANISTAN, ALGERIA, SAMOA, ANGOLA, 
ANGUILLA, ANTIGUA & BARBUDA, ARGENTINA,
ARUBA, BAHAMAS, BANGLADESH, BARBADOS,
BELIZE, BENIN, BERMUDA, BHUTAN, BOLIVIA,
BOTSWANA, BRASIL, BRUNEI, BURKINA FASO, 
BURUNDI, CAYMAN ISLANDS, CENTRAL AFRICAN
REPUBLIC, CHAD, CHILE, COLOMBIA, COOK ISLANDS, 
COSTA RICA, CUBA, DJIBOUTI, DOMINICA, DOMINICAN
REPUBLIC, DUTCH ANTILLES, ECUADOR, EL SALVADOR,
ERITREA, ETHIOPIA, FALKLAND ISLANDS,FIJI, FRENCH
GUYANA, GABON, GAMBIA, GHANA, GRENADA,
GUADELOUPE, GUAM, GUATEMALA, GUNIEA, GUYANA,
HAITI, HONDURAS, IRAQ, IRAN, JAMAICA, YEMEN,
CAMEROON, KAP VERDE, KENYA, KIRIBATI, COMORES,
KONGO-BRAZZAVILLE, LAOS, LESOTHO, LEBANON, 
LIBERIA, LIBYA, MADAGASCAR, MALAWI, MALDIVES,
MALI, MOROCCO, MARSHALL ISLANDS, MAURETANIA,
MAURITIUS, MAYOTTE, MOCAMBIQUE, MONGOLIA,
MONTSERRAT, NAMIBIA, NAURU, NEPAL, NICARAGUA,
NIGER, NIGERIA, NIUE, NORTH KOREA, NEW CALEDONIA,
PAKISTAN, PANAMA, PAPUA NEW GUINEA, PARAGUAY,
PERU, PUERTO RICO, REUNION, RWANDA, SOLOMON 
ISLANDS, SENEGAL, SEYCHELLES, SIERRA LEONE,
SOMALIA, SRI LANKA, ST. LUCIA, ST. VINCENT & THE
GRENADINES, SUDAN, SURINAM, SWAZILAND, SYRIA, 
TANZANIA, TOGO, TONGA, TRINIDAD & TOBAGO,
TUNISIA, TURKS & CAICOS, TUVALU, UGANDA,
URUGUAY, VANUATU, VENEZUELA, VIETNAM, ZAMBIA,
ZIMBABWE
-1 kg
-13 kg
-35 kg
EUR   43.90
EUR 139.70
EUR 305.50


DPD or UPS Claims | We promise to try find solutions to any damage that arises as a result of shipping, including part replacement and any shipping charges resulting from returns and exchanges of damaged items. We will assist customers with filing a UPS claim in the event of loss, theft, or denial signature. However, we are not responsible for any lost or stolen merchandise. It is the responsibility of the purchaser to contact UPS about any loss or delivery disputes. The purchaser is encouraged to dispute any credit card charges with their credit card company for undelivered merchandise. Doing so allows time to work with UPS, your local authorities, and insurance company regarding any matters of theft.